Privacy notice

1. Controller

The controller responsible for data processing on this website is: IVATION GmbH, Niederwaldstrasse 3, 09123 Chemnitz, Germany, email: info@volnex.de.

2. General principles

We process personal data only where this is necessary to provide the website, respond to inquiries, prepare demo or pilot conversations, maintain security, comply with legal obligations or where consent has been given.

3. Website access and server log files

When the website is accessed, technical data such as IP address, time of access, requested page, browser type, operating system and referrer may be processed in server log files. This processing supports technical delivery, stability and security of the website.

4. Contact and inquiry forms

If you contact us by email, contact form or request function, we process the information you provide to handle the inquiry. This may include name, company, email address, role, project type, message and voluntary project context.

5. Cookies and consent

VOLNEX uses necessary cookies for core website functions. Optional analytics or marketing technologies are not loaded before consent is given. Details are available in the cookie policy.

6. Analytics

If analytics is activated after consent, aggregated usage information may be processed to understand website performance and improve content. Consent can be withdrawn at any time through the cookie settings.

7. Demo portal and assistant

The public website assistant and demo portal are presentation functions. They are not intended for real customer data, confidential project data or personal production data.

8. Recipients and processors

We may use technical service providers for hosting, security, website delivery and communication. Processors are selected with appropriate data protection and security requirements.

9. Retention

Personal data is stored only for as long as necessary for the respective purpose or as required by statutory retention obligations.

10. Your rights

Subject to the statutory requirements, you may have rights of access, rectification, erasure, restriction of processing, data portability and objection. You may also withdraw consent with future effect.

11. Supervisory authority

You have the right to lodge a complaint with a competent data protection supervisory authority if you believe that your personal data is processed unlawfully.